z/OS Problem Diagnosis and Resolution Assessment 1.9

Duration

1 to 2 hours

Overview

Audience

This assessment is designed for data center staff responsible for resolving z/OS hardware and software problems, or other IT specialists that need to perform z/OS system problem resolution.

Prerequisites

Skills and knowledge associated with being able to identify and apply an action to be taken when a system related problem occurs.

Objectives

This assessment covers the following topics:
• Interpreting error messages and display command data
• Varying devices online/offline
• Canceling started tasks and TSO users
• Use of Traces and Dumps
• Common abend codes

Course Content