RETURN TO: IBM Mainframe Solutions Catalogue > Job Role: z/OS Operators
Course Description

CICS TS - Controlling CICS Operations
Duration
5 to 6 hours
Overview
Audience
IT personnel whose role is to monitor or control a CICS System.
Prerequisites
Completion of the following Interskill courses:
• CICS Transaction Server Introduction
Objectives
After completing this course the student should be able to:
• Start and stop CICS
• Enter CICS commands used to monitor or modify CICS resources
• Interpret CICS messages and displays
• Identify and Resolve common CICS problems
Course Content
CICS Startup and Shutdown
Starting CICS
CICS Startup Messages
Performing a Normal CICS Shutdown
Immediate CICS Shutdown
Uncontrolled Shutdown
Identifying CICS Problems
The Operator's Role in Gathering Problem Data
Transaction Abends
CICS System Abends
Waits
Loops
Performance Problems
Data Problems
Storage Violations
External CICS Interface Problems
Communication Issues
Log problems
Interpreting CICS Messages
Interpreting Messages
Abend Codes
CMAC Transaction
Entering CICS Commands
Command Authority
Entering CICS Commands from:
• Terminals
• Consoles
• TSO
• JCL
• CICS Explorer
CEST Transaction
CICS Monitoring Facility
Resolving CICS Problems
CEMT Transaction
INQUIRE Command
SET Command
PERFORM Command
CEKL Transaction
CMSG Transaction
CWTO Transaction
Controlling CICS Operations Mastery Test