Identifying z/OS System Problems 1.10

Duration

4 to 5 hours

Overview

Audience

Senior operators and technical support personnel.

Prerequisites

Successful completion of Interskill's Monitoring the z/OS System and z/OS Architecture courses.

Objectives

After completing this course the student should be able to:
• Identify the nature of a system problem
• Obtain storage dumps to aid in problem analysis

Course Content

Categorizing Problems

z/OS Recovery Facilities
Identifying Waits and Hangs
Identifying Loops

Working With the Catalog Address Space

Diagnosing Catalog Contention
Displaying Catalog Task Status

Preparing for Dumps

Dumping Facilities
Working with Dump Data Sets
Understanding Dump Options
Understanding Dump Parameters

Obtaining SVC Dumps for Problem Analysis

Invoking an SVC Dump
Handling Partial Dumps

Identifying z/OS System Problems Mastery Test